Knowledge continuity, productized
When your key employee gives notice, they launch Handoff Wizard. Two weeks later, their successor can ask anything they used to ask the departing operator — and get an answer.
Billions are spent on onboarding tools — Lattice, Rippling, Sapling, Workday. Almost nothing is spent on what walks out the door when a senior operator gives notice. Exit interviews capture sentiment. Confluence dumps capture noise. Retention bonuses just delay the cliff. The most operationally risky moment in a knowledge worker’s lifecycle gets the least product investment. That gap is where Handoff lives.
How it works
Departing employee → wizard → validated knowledge base → successor queries 24/7. The wizard finishes; the knowledge persists.
A wizard interviews the departing operator across 16 operational dimensions — people, processes, decisions, customers, systems, gotchas.
AI produces 16 structured operational documents from raw input. Pipeline runs on the employee's laptop, against the customer's own Anthropic key.
35-question gold validation suite. The handover isn't done until every question passes — that's the gate, not a stretch goal.
The validated knowledge base lands in the customer's own NotebookLM Enterprise tenant. Successor queries 24/7, day 1.
“1,300 source files ingested. 253 sources delivered in NotebookLM. 35 of 35 gold questions passed. Successor productive day 1, zero follow-up emails to the departed operator in week 1.”
“Built and validated the methodology before writing the SaaS. The thing we're selling already worked once at full scale. Now we're productizing it.”
Three tiers. All include the 35-question gold validation gate. We don’t call it done until the gate passes.
Fixed-fee, 2-week delivery. Use it for the next senior person who gives notice.
Up to 10 handovers / year, plus quarterly KB health checks.
Multi-portco coverage. SSO, custom integrations, compliance review.
Pilot it on your next senior departure. $15k fixed fee, 2-week delivery, 35-question gold gate. If we miss the gate, we keep working until we hit it.